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Knowledge base
About YoungOnes - employers
About YoungOnes
How does it work?
Why YoungOnes?
Who are the freelancers?
Where is YoungOnes active?
See all 6 articles
Your account - employers
My account
How do I create an account?
How do I log in?
How do I change my details?
How do I change my password?
See all 5 articles
Working with freelancers
Working with freelancers
What are my responsibilities as a business?
What if a freelancer can no longer work or doesn't show up?
Can a freelancer arrange a replacement?
Why has a freelancer made a claim?
See all 10 articles
The Platform
Gigs
Gig types
How do I post a gig?
How do I change or delete a gig?
What is the cancellation policy?
See all 9 articles
Matching Freelancers
How do I choose the best freelancer?
How do I select another freelancer for a gig?
What are ‘Favourites’ and how do I (un)block freelancers?
How does the rating system work?
See all 5 articles
Approving Hours
How do I approve hours for a replacement freelancer?
Can I have someone else approve the hours?
When do I have to approve the hours?
What do I do if the freelancer has incorrectly submitted their hours?
See all 5 articles
Invoices & Payments - employers
Invoices & Payments
How does invoicing work?
Where can I find my invoices?
Can I change details on the invoices?
Why am I receiving invoices that (do not) include VAT?
See all 7 articles
Rules & Regulations
Rules & Regulations
What is IR35 and who does it apply to?
What are my IR35 responsibilities as a business?
